Prices read off the vendor's own page
How to run feedback, surveys and CSAT on a website, inside an app, or on a help-desk ticket — and what every tool in this category actually charges you for.
What these tools actually cost
BugHerd charges per member and gives you unlimited projects and unlimited clients. That is a genuinely good deal for agencies doing visual bug reporting, and better than ours on project count. Here is the honest arithmetic, read off their own pricing page.
Featurebase is priced per seat from $29, plus $0.49 every time its AI resolves a ticket. Two meters means your bill grows when your team grows and when the tool works. Read off their own pricing page.
A bug-reporting tool with a page-view cap charges you for visitors who never filed anything. But Marker.io's Agency plan gives 50 client projects for $99, which beats us on project count — here is the honest comparison.
Canny meters people who give you feedback. Go past your allowance and it upgrades you automatically; set a spend limit to stop that and it pauses tracking new people instead. Both options, read off their own pricing page.
Canny bills per person who comments. Beamer bills per person who loads the page. Survicate bills per response. A look at what six feedback tools actually charge for, with every number read off the vendor's own pricing page.
Beamer meters monthly active users, defined as anyone who loads a page containing the script — not anyone who reads the changelog. Here is how that arithmetic works out, and what to check on any changelog tool before you install it.
Using Feedback Magic
Latest
Your client says the button looks wrong on mobile. Here is how to get a cropped screenshot, the URL, the browser and the screen size instead — on a WordPress staging site, without giving the client a licence or an account.
The plugin, the script tag, and the option that touches your site not at all. What each one costs you in maintenance, which survives a theme update, and the case where none of them is the right answer.
Our plugin cleared the WordPress.org review, so installing the widget is now a search inside your own admin rather than a script tag pasted into a theme. What the plugin does, what it deliberately does not do, and when it is the wrong choice.
Feedback, surveys, visual annotation, a changelog, a voting board and testimonials. Embed them or send them as a link. Responses, visitors and page views are never metered.
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