For agencies and studios

You build sites for other people, and the feedback arrives as screenshots in Slack, a Loom nobody can search, and an email that says "the button looks wrong on mobile." Feedback Magic gives every client a way to point at the thing — and gives you one dashboard for all of them.

1. Your client points. You get the details.

They drag a box over the element on their own staging site and type what's wrong. You get a cropped screenshot of that exact region, plus the page URL, the browser, the operating system and the screen size — captured automatically, because that is the part clients never think to include.

They don't need an account. No signup, no licence, no seat. That matters when the person with opinions is your client's marketing director who will use this four times a year.

2. Give a client their own site, and nothing else

Per-project roles let you grant someone access to a single client's project: viewer to read results, editor to triage and manage widgets. They can be given to people who are not members of your workspace at all.

So a client signs in and sees their site's feedback. Not your other clients, not your billing, not your team. You stop forwarding screenshots, and they stop asking you for status.

3. Your bill doesn't grow when their team does

This is the part that decides it. Agency work means a lot of reviewers — the client, their marketing lead, their compliance person, the stakeholder who appears in week six. Most tools in this category charge for exactly that.

Prices and metering models are sourced and dated on our comparison page, which also lists the things those tools do better than we do.

4. One subscription, every client

A project is one client site. Pro includes five, and you add more in blocks of five — no plan jump, no sales call, change the number yourself whenever a client starts or finishes.

Beyond about 25 sites, talk to us about Scale — at that size the right answer is a conversation, not a bigger number.

5. It can be your tool, not ours

Branding comes off the widget on Pro, so what your client sees is a feedback form on their site rather than an ad for a vendor they didn't choose.

6. For clients who won't add a script

Some clients can't or won't put a tag on their site — a locked-down CMS, a nervous IT department, a site you haven't launched yet. Every widget also works as a link we host: send it by email, put it behind a QR code, paste it in a ticket. Responses land in the same place, tagged by channel so you can see which route people actually used.

Where we're the wrong choice

Worth saying before you spend a week on it:

• You need session replay to see what the client actually did — Hotjar and Userback record sessions. We only capture what someone chose to tell you.
• You need video feedback — we collect text and screenshots, not recordings.
• Your clients' apps are native mobile — we're web-only. Survicate has iOS and Android SDKs.
• You want a long reference list — we're new. The tools above have years of agency customers, and no amount of copy changes that.

Try it on one client first

Seven days, no card. Put it on a single staging site, send your client the link, and see whether the feedback that comes back is better than the email thread it replaces.